Responsible Gaming Policy

Strict Age Restriction

The use of our services is strictly limited to persons who are at least 18 years old or have reached the legal minimum age in their respective jurisdiction (whichever is higher). We conduct strict verification checks to exclude the use by minors.

Principles for Safe Gaming and Player Protection

To promote a healthy approach, we advise all users to only act with funds they can afford to lose. It is important to set limits in advance, never chase losses, and not to gamble under the influence of alcohol, drugs, or strong emotional stress.

Player Control Tools

We provide you with various tools to actively manage your behavior:

Deposit Limits: Set how much money you can transfer to your account daily, weekly, or monthly.

Loss Limits: Limit the maximum amount you may lose within a specific period.

Session limits: Limit the time you spend on the platform without interruption.

Time-outs: Pause your account for short periods (e.g., 24 hours up to 6 weeks) to gain perspective.

Self-exclusion: If you have serious concerns, you can have your account blocked for an extended period or permanently. Access to the account is not possible during this phase.

Recognize warning signs

It is essential to be honest with yourself. Possible warning signs of problematic behavior include neglecting professional or private obligations, hiding gambling behavior from friends and family, or borrowing money to finance activities.

Help and professional support

If you feel you are losing control, do not hesitate to seek help. There are numerous independent and professional organizations that offer anonymous and free advice. We recommend contacting local addiction counseling centers if needed.

Protection of minors on shared devices

If you share your computer or mobile device with minors, we strongly recommend using filter software to block access to our platform. Please always keep your login details secure and do not leave your account logged in unattended.

Monitoring and awareness

Our team continuously strives to identify patterns that indicate potentially problematic behavior. We are committed to creating a safe environment and provide information to raise awareness of the risks.

Updates to this policy

We regularly review our measures and adapt this policy to new findings or legal requirements to continuously improve player protection.

EN