Privacy Policy

When you use our platform, we collect various types of information to ensure a smooth process. These include:

Identity and contact details: name, date of birth, email address, and physical address as part of account registration.

Usage and device data: IP addresses, browser types, operating systems, and information about your interaction with the website.

Transaction data: history of your deposits and withdrawals, as well as details of in-app activities (without storing sensitive payment details such as full credit card numbers).

Communication data: content of support requests and email correspondence.

The processing of your information is based on various legal grounds. Primarily, we need the data to fulfill our contract with you (e.g., for account management). Furthermore, we process data based on legal obligations, to protect our legitimate interests (e.g., fraud prevention), or, if required, based on your explicit consent.

We use the collected information exclusively for specified purposes. These include managing your user account, providing customer service, conducting security checks, and analysis to improve our offering. You will only receive marketing communications if you have previously consented to them.

Your data will only be kept for as long as is necessary to fulfill the stated purposes or as required by legal retention periods. Once the information is no longer needed, we will take appropriate steps to securely delete or completely anonymize it.

We do not sell your personal data. Sharing only occurs with authorized service providers and processors who assist us in providing the platform (e.g., IT infrastructure or payment processing). These partners are contractually obligated to comply with strict confidentiality standards.

Should information be transferred to countries outside your country of residence, we ensure that appropriate safeguards are in place. This may include the conclusion of standard contractual clauses or compliance with comparable recognized protection mechanisms.

We employ industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or manipulation. However, as no electronic transmission or storage can guarantee absolute security, all interactions are at your own risk.

According to applicable data protection laws, you have various rights. You can request information about your stored data, have incorrect information corrected, or, under certain circumstances, request deletion. You can also object to processing or assert your right to data portability.

If you have questions about this statement or wish to exercise your rights, please contact our Data Protection Officer at any time at: [email protected].

We may adjust this statement from time to time. In case of significant changes, we will inform you through a prominent notification on the platform or via email.